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CostHelper > Consumer Electronics  > Computers & Internet > Data Recovery

Data Recovery Cost


How Much Does Data Recovery Cost?

 
low costSoftware: $40-$129average costMedium: $220-$375high costLarge Drives: $1,000+
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When a hard drive malfunctions, it can mean that files are corrupted or deleted. Corrupted files can often be fixed using data recovery software.

When the drive makes whirring or clicking noises or is unusually hot, or if the computer won't start, the hard drive could be physically damaged, in which case a data recovery firm may be able to extract data from the damaged drive.

Typical costs:

  • Data recovery software applications are good choices for hard drives with deleted or corrupted files but no actual physical damage. The applications range from $40-$129.00. PC Magazine recommends StompSoft's Recover My Data[1] ($40) as their top-rated application for 2007.
  • For disks that are physically damaged, Aero Data Recovery charges a flat rate as low as $219.00 for a single hard disk drive of any capacity with any operating system.
  • Some vendors charge based on the capacity of the hard disk. Disk Doctors[2] charges $375 to recover data from a 30 GB single hard disk drive running Windows and charges $1,000 for a 500 GB drive.
  • Others firms provide only estimates. Factors that influence price include the number of files to be recovered and the turnaround time.
Related articles: Online Data Backup, Internet Access, Anti-Virus Software

What should be included:
  • Physical assessment of disk failure problem(s) and determination what data can be recovered.
  • Delivering recovered data to customers.
  • Customer support.
Additional costs:
  • Evaluation. Many firms do not charge for this, while others charge $20-$200.
  • Expedited service. Most vendors expect a turnaround of three to seven business days Rush service can run to several thousand dollars.
  • The cost of returning a hard drive is sometimes included in the quote.
  • Cost of media used to return recovered data to customers. For small amounts of data, customers can supply CDs or a USB computer stick (approximately $15.00). A common option is for customers to supply a portable hard drive ($110-$332) when they send in their hard drives for repair. Recovered data can be obtained via secure online download, which may be the best option for international clients.
  • Pick-up and delivery service can cost around $40.00 if a customer is located near the firm.
Shopping for data recovery:
  • One way to find a provider is through a computer hardware vendor which may have a partnership with a data recovery service provider. For example, CompUSA uses DriveSavers Data Recovery[3] for the computers they sell.
  • Disk Doctors[4] and DTI Data Recovery[5] have lab sites located all over the U.S.
  • Finally, some vendors, such as ESS Data Recovery[6] , are authorized to open hard drives by all hard drive manufacturers without voiding warranties.
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What People Are Paying - Recent Comments
Toronto data recovery service
Amount: $0.00 total
Posted by: Kevin DeSantos in Toronto, Other.Posted: November 9th, 2012 10:11AM
Type of Recovery: laptop hard driveGB of Data: 120
Turnaround Time: 2 daysCompany: Memofix
Laptop wouldn't boot up. Brought disk drive for free eval to memofix. Told nothing wrong and problem is probably with laptop. They could charge me $300 to transfer data but suggested I could do it myself by putting drive in an external hard drive USB case and connecting to working computer. And it worked ... Thanks Bob :-)
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HP Touch Smart 300 and External Hard Drive Data Recovery
Amount: $850.00 total
Posted by: bmdoll in Kennewick, WA.Posted: August 9th, 2012 09:08PM
Type of Recovery: Images and filesGB of Data: 40
Turnaround Time: He still has it and it\\\'s been 4 monthsCompany: ACCS
My computer as well as my external hard drive suffered severe damage due to the HDD Smart Virus. I took it to a local computer shop and was told he could have it back to me in a couple of weeks. He states he retrieved all 26,000 pictures, but I still haven't been able to get my property back from him. He says he was looking to purchase recovery disks and told me they would be about 85.00 dollars. I looked on line and it will cost me 16.00 dollars shipping included. I feel I'm being taken advantage of!
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Server RAID 5 Data Recovery
Amount: $1,500.00 total
Posted by: Recardo Carmenate in Miami, FL.Posted: December 15th, 2011 07:12AM
Type of Recovery: Crashed RAIDGB of Data: 3000
Turnaround Time: 4 DaysCompany: acedatalab.com
One of our Dell servers crashed due to the failure of RAID 5 drives. The backup of the server was not up to date. Looked around and finally and fortunately found this local company. They fixed the failed hard drives and recovered all my data.
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Replaced, not recovered
Amount: $320.00 total
Posted by: Jerry Ball in Tonawanda, NY.Posted: July 29th, 2011 08:07AM
Type of Recovery: physicalGB of Data: 2 Gig
Turnaround Time: incompleteCompany: MAC Express
My MAC was picked up by MAC Express and they replaced the hard drive and returned my MAC to me in working order without the data, $280. They attempted to recover the data and then said they had to send the drive to On Track and the charge would be $1600. We asked for the drive back and will look elsewhere for recovery, $43 for shipping.
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data recovery
Amount: $500.00 total
Posted by: Carol J. Lewis, Esq. in machias, ME.Posted: January 4th, 2011 07:01AM
Type of Recovery: phycialGB of Data: 500
Turnaround Time: 5 daysCompany: cw data recovery of maine llc
12-21-2010 You did a great job! I found all of the missing files and invoices. Therefore, I do not have to redo work already completed and I will be able to bill for the work done. You kept me informed daily, you placed a priority on retrieving my files by working on my hard drive in an expeditious manner. Your prices are very reasonable. I can't tell you how much I appreciate all the hard work and how timely your service was. I would not hesitate to recommend your business to my friends and colleagues. Thank you again for all your work and for seeing this through even though you initially did not have the information you needed. Sincerely, Carol J. Lewis, Esq.
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Fast and affordable
Amount: $519.00 total
Posted by: David Simon in Cleveland, OH.Posted: May 23rd, 2010 11:05AM
Type of Recovery: mechanicalGB of Data: 25
Turnaround Time: 3 daysCompany: Crucial Data Recovery
When my laptop crashed and started making horrible screeching sounds I was desperate since I was quite aware that this type of problem can be very expensive to get fixed. Then I did some research on the Internet and found Crucial Data Recovery. This company managed to get all my files back and the price was very affordable for a mechanical type of recovery: I paid $519 total ($649 less 20% discount coupon from Merchant Circe site) with 3 days turnaround time - super fast!
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unrecoverable is often recoverable
Amount: $900.00 total
Posted by: Ray Morel in Toronto, Other.Posted: February 25th, 2010 05:02AM
Type of Recovery: crashed hard driveGB of Data: ~130GB
Turnaround Time: 6 daysCompany: Memofix Data Recovery
Local recovery company opened my drive and declared it unrecoverable because of rings on the disks. Sent to Memofix who replaced the heads 2 times and got me 95% of my data. They claim many data recovery companies do just the easy jobs where parts aren't needed. So be careful
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Scam!!!
Amount: $50.00 total
Posted by: Monte in Wichita, KS.Posted: December 31st, 2009 12:12PM
Type of Recovery: standardGB of Data: 250
Turnaround Time: 12 daysCompany: Aero Data Recovery
I used Aero Data and they are a huge scam.. I sent them a hard drive in January of 2008 that was formatted over. Aero ensured me that it would be no problem to pull the information off for the $279 flat rate. I sent the drive in and after 15 days they called me to inform me that they could not recover my information. They said they had sent 2 email which I never rteceived. I had to pay $25 dollars to get the drive back and I only spend $5 to get it to them. They pushed for me to send my drive to ESS stating that they WOULD be able to recover my info. Yea, for $1000. Being a little skeptical I sent them a drive that acually WORKED!! They ended up telling me that the platters where strached JUST LIKE THE first drive I sent them. I told them that the drive actually did work and they said that there had to have been a mistake on the "engineers" part. In short they dont even check the drives. They just want to refer you on to ESS or DriveSavers. Seems they push for ESS a lot more tho
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data recovery
Amount: $300.00 total
Posted by: Marta Silva in Machias, ME.Posted: December 13th, 2009 12:12PM
Type of Recovery: psycialGB of Data: 250
Turnaround Time: 2 daysCompany: CW Data Recovery Of Maine
I Was referred to this company by one of my buddies. Went on their website to check out the pricing and learn more about the whole process. I was first impress with professionalism of the support team. The company promised not to charge me anything until my data is recovered, free evaluation. I did send my drive to them and received response and solid quote of 300 next morning. They stated that the hard drive's pcboard had gone bad, which I knew the drive was not spinning, , like it did try to spin up. I did agree upon the price quoted and 2 days later I received a list of recovered files. Everything I had on my drive was in the list, so I filled out the form CW Data Recovery sent me and got a new seagate 250 gigs drives next day with my data on it.
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Thanks Aero
Amount: $1,200.00 total
Posted by: Matthew Wilson in Louisville, KY.Posted: September 15th, 2009 10:09PM
Type of Recovery: RAIDGB of Data: <800GB
Turnaround Time: 48hrsCompany: Aero Data Recovery, Inc
I sent Aero Data my external Lacie 1TB hard drive and in 3 days time I had all my data recovered and sent back to me. My wife was read to kill me until Aero steed in, Thanks
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Bait and switch
Amount: $40.00 total
Posted by: a user in NY, NY.Posted: August 29th, 2009 07:08PM
Type of Recovery: couldn't access driveGB of Data: 700
Turnaround Time: 2 weeksCompany: Aero data recovery
Total bait and switch operation. False advertising: They state a low flat rate of $279 on their website; they've gotten a lot of press about being a discount operation. Had them return my drive after they told me that they have to send it elsewhere for the data recovery. After I said no, they said it's just down the street...writing on the wall was clear. They probably own "both" companies. A search on the net shows an identical experience by many people. Charged $25 for returning the disk. Avoid them.
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Fast Service
Amount: $700.00 total
Posted by: Chris Hall in Frankfort, KY.Posted: May 15th, 2009 06:05PM
Type of Recovery: Bad MotorGB of Data: 250
Turnaround Time: 2 daysCompany: Micra Data Recovery
Was referred to this company by one of my buddies. Went on their website to check out the pricing and learn more about the whole process. I was first impress with professionalism of the support team. The company promised not to charge me anything until my data is recovered, with 4 hours evaluation. I did send my drive to them and received response and solid quote of 700 next morning. They stated that the hard drive's motor had gone bad, which I knew it was; drive was not spinning, though, was making weird sounds, like it did try to spin up. I did agree upon the price quoted and 2 days later I received a list of recovered files. Everything I had on my drive was in the list, so I filled out the form Micra Data Recovery sent me and got a new seagate 500 gigs drives next day with my data on it.
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Aero Data Recovery Service
Amount: $439.00 total
Posted by: Chris Hansen in New York, NY.Posted: March 10th, 2009 01:03PM
Type of Recovery: Mechanical Damage ClickingGB of Data: 330
Turnaround Time: 4 DaysCompany: Aero Data Recovery
Hello,

For some reason I have a different opinion of Aero Data Recovery. I sent them my hard drive after looking over there web site and seeing the very attractive cost. I thought it was too good to be true but it wasn't. I started a case with them over the phone, sent my drive in and in about 1 week it was brought to my attention that the drive was fully recovered. The drive had made a very load clicking noise which I thought would be platter damage. I got the external back with all of the information and I was very pleased. Thank you Aero
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Very Satisfied
Amount: $599.00 total
Posted by: Jeannette in Gates Mills, OH.Posted: January 28th, 2009 11:01AM
Type of Recovery: Mechanical DamageGB of Data: 120
Turnaround Time: 48 hoursCompany: Micra Data Recovery
Everything went the way it was promised. My hard drive experienced heads crash and all the data was retrieved in 48 hours for total of $599. I did not pay for shipping or parts or clean rooms of any kind. Was simple and easy. Also before I paid they actually did show my files, as promised.
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data recovery
Amount: $1,500.00 total
Posted by: Adlai green in orlando, FL.Posted: December 31st, 2008 06:12AM
Type of Recovery: photos and I tunesGB of Data:
Turnaround Time: 2 monthsCompany: aero and ESS
I think that aero does false advertising as you will find if you search the web- they indicate that they can retrieve information from the hard drive that crashes and then ends up sending the drive to ESS when they tell you the damage is beyond their control and thet ESS can fix this at a discount of 10%- first aero charged me $200 to take the hard drive out of my mac book and then $1000 plus from ESS to retrieve the information- BAit and switch as other sites will tell you- the Emails are the same from both companies- BACK UP YOUR HARD DRIVE REGULARLY and avoid the aggravation
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Data Recovery
Amount: $450.00 total
Posted by: Sarah B in San Diego, CA.Posted: December 30th, 2008 03:12PM
Type of Recovery: Unable to access the driveGB of Data: 30
Turnaround Time: 2 daysCompany: Absolute Data Services
This place is great, they are very professional and helpful. They got all my pictures and documents back. They were formerly called San Diego Data Recovery Inc. I would recommend them to anyone.
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Data recovery
Amount: $485.00 total
Posted by: John Daniels in Troy, IL.Posted: April 11th, 2008 09:04AM
Type of Recovery: drive clickingGB of Data: 320
Turnaround Time: 3 daysCompany: Aero Data Recovery
Service was well priced ($279) but I had to buy a disk from them to return my data on, which brought the total to around $485.
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External Resources:
  1.  data-recovery-software-review.toptenreviews.com/
  2.  www.diskdoctors.com/data-recovery-special.asp
  3.  www.drivesaversdatarecovery.com/
  4.  www.diskdoctors.com/contact-us.asp
  5.  www.dtidata.com/service_areas/nationwide_data_recovery.htm
  6.  www.datarecovery.com
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